IT Officer

DEPARTMENT:IT

TITLE:IT OFFICER

REPORTING TO:MANAGING DIRECTOR

18 month contract 

JOB PURPOSE

To support the IT systems and procedures throughout the business.
This will include, amongst other activities, management of the IT Service desk & end-user support, working with 3rd party IT suppliers including outsourced managed IT services, IT purchases, IT Security, Software, Hardware, Network administration, General IT compliance and enforcing IT policies & procedures.

The candidate will also become a key member of the groups IT team and will assist in implementing group IT projects when required.

SKILLS REQUIRED

Essential 
● Experience with Windows 7 & Windows 10
● Strong experience with Microsoft Office and products
● Experience with Microsoft Active Directory
● Strong troubleshooting ability
● Strong interpersonal and communication skills are vital
● Ability to work and communicate effectively with 3rd party vendors
● Ability to be both self-driven and work within a team
● Experience with PC’s, printers and other peripherals
● IT Degree or equivalent

Beneficial 
● Experience with IT support systems
● Experience with IT hardware & PC maintenance
● Experience with networking & virtual server environments (VMware & Veeam)
● Knowledge of GSuite and associated products (Gmail, Google Drive, Hangouts etc…)
● Experience in a manufacturing environment using ERP system, ideally Baan IVc4 AGS2
● Knowledge of EDI systems

 

PRINCIPAL ACCOUNTABILITIES

1. System servers
2. Data and communications network
3. Maintenance and support of key business applications
4. Maintenance and support of key operating systems
5. Maintenance and support of telephone systems
6. Enforcement & maintenance of company IT policy
7. Purchasing of general IT equipment & consumables
8. IT support & service desk management.
9. Maintain IT consumables
10. Support HQ & Management with projects when required